Eneco data policy
Society
Society expects us to act as a sustainable commercial company, both in attracting new customers and selling products within our portfolio. To meet these expectations, we collect data from our websites, contracts, customer interactions, public sources (such as CBS and the land registry) and from third parties. Thanks to this data, our communication can always be adapted to the individual situation of customers.
Eneco customers
Eneco customers expect us to offer them our products, provide them with advice over renewable energy and to deliver savings tips. We want to live up to these expectations. That is why we create models, profiles and insights based on customer data, data from devices such as Toon, public databases and data from third parties. Combinations of all data sources allow us to be more relevant. This way, the right customer gets to see the right product at the right time.